FAQs
1. When will my order ship?
Orders are typically processed within 1–3 business days. You’ll receive a shipping confirmation email with tracking info once your order is on its way.
2. How long does shipping take?
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Domestic orders: 3–7 business days after processing
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International orders: Delivery time varies by location (usually 7–21 business days)
3. How do I track my order?
Once your order ships, you’ll receive an email with a tracking number. Use that number to follow your package via the carrier’s website.
4. Do you offer international shipping?
Yes! We ship to most countries worldwide. Shipping rates and times are calculated at checkout.
5. Can I change or cancel my order?
We try to process orders quickly, so changes or cancellations aren’t guaranteed. If you need help, contact us as soon as possible.
6. What’s your return policy?
Returns are accepted within 30 days of delivery. Items must be unused and in original packaging. Check out our full Refund Policy for more details.
7. What should I do if my item is damaged or incorrect?
We’re so sorry! Please contact us with your order number and a photo of the issue — we’ll make it right.
8. What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay. For international orders, local payment options may also be available.
9. Is my personal information secure?
Yes — we use industry-standard security protocols to protect your data. You can read more in our Privacy Policy.
10. How can I contact customer support?
Email us anytime at our support email. We aim to respond within 24–48 hours.